Policy
Support & Grievance Policy
Contact routes for service support, privacy concerns, billing questions and unresolved complaints.
1. General enquiries
Email hello@herryinfotech.com or use the contact form.
2. Existing project support
Use the project’s agreed support channel and include the project name, affected page or app version, steps to reproduce and screenshots where safe.
3. Privacy and data
Email privacy@herryinfotech.com.
4. Billing
Email billing@herryinfotech.com with the invoice or payment reference.
5. Escalation
For an unresolved formal complaint, email legal@herryinfotech.com with previous correspondence and the outcome requested.